GOGOPHP terms of service Philippines

These GOGOPHP terms of service Philippines govern your access to our online casino and sports betting services and form a binding agreement between you and us. By visiting, registering, depositing, placing bets, or using any feature, you confirm you have read and accepted these terms and our related notices found on Privacy Policy and Disclaimer. If you do not agree, you must stop using the site and should not create an account. We may also publish additional rules for specific products or promotions, and those rules apply alongside this agreement where relevant.

1. Acceptance and Scope

This agreement applies to all site pages, services, tools, communications, and any related mobile access. Where there is a conflict between these terms and a product-specific rule, the product-specific rule applies only to that product and only to the extent of the conflict. Headings are for convenience and do not affect interpretation. If any part of this agreement is found unenforceable, the remaining parts remain in effect. Your continued use after we post updates constitutes acceptance, so you should review these terms regularly.

2. Eligibility and Legal Capacity

You may use the service only if you are 18+ and have the legal capacity to enter into a binding contract. You must be a resident of Philippines and must not be prohibited by any applicable law from participating in online casino or sports betting activities. You are responsible for ensuring that your use is lawful for you and for your circumstances. We may request proof of age, identity, and residency at any time. If you are subject to self-exclusion or similar restrictions, you must not attempt to open or use an account.

3. Self-Exclusion and Access Limits

We support self-exclusion and other access limits to help you control play. If you request self-exclusion, we will take reasonable steps to restrict access to your account for the chosen period, and you must not attempt to bypass restrictions by opening new accounts, using another person identity, or using different contact details. During self-exclusion, you may be unable to deposit, bet, or receive marketing messages. Self-exclusion does not affect your responsibility for transactions already made, and it does not guarantee that you will never be exposed to gambling-related content outside our service.

4. Account Registration Duties

To use real-money features, you must register and provide accurate, complete, and up-to-date information. You agree that you will not misrepresent your identity, age, or residency, and you will not register on behalf of another person. We may refuse, suspend, or close an application or account if we reasonably believe information is false, incomplete, or inconsistent. You are responsible for maintaining current contact details so we can send security notices, verification requests, and important service messages. You should use the official entry points such as Home and avoid unofficial links.

5. Account Security and Credentials

You are responsible for keeping your username, password, and any access codes confidential and for all activity conducted through your account. Do not share credentials with any other person, including friends or family. If you suspect unauthorized access, you must change your password and notify us promptly. We may implement security controls such as device checks, session limits, and login protections, and you agree not to interfere with them. We are not responsible for losses caused by your failure to protect credentials or by access you authorized, whether intentionally or negligently.

6. Identity Verification and KYC

We apply KYC checks to confirm identity, age, and residency and to meet AML obligations. You agree to provide documents and information we request, such as a government-issued ID, proof of address, and proof of payment method ownership where applicable. We may also request a selfie or liveness check, and we may verify information using third-party services. Until verification is completed, we may restrict deposits, withdrawals, bonuses, or gameplay, or place your account under review. If you fail to provide requested KYC information within a reasonable time, we may suspend or close the account.

7. Deposits, Currency, and Payment Checks

All account balances, deposits, and withdrawals are handled in PHP (₱). Available payment methods are presented within your cashier at the time of transaction and may include local bank transfer and e-wallet options commonly used in Philippines, subject to availability and provider rules. You must use payment methods that are registered in your own name, and we may reject third-party payments. We may set minimum and maximum deposit limits, apply risk checks, and request supporting documents for certain transactions. Deposits must be made from legitimate sources and must not be used to disguise the origin of funds.

8. Withdrawals, Processing, and Reversals

Withdrawals are subject to account verification, payment method checks, and our AML review. We may require that withdrawals be made to the same payment method used for deposits where feasible, and we may request proof of ownership before releasing funds. Processing times vary by method and verification status, and additional time may be needed for compliance reviews. We may reverse or void a withdrawal request if we detect suspicious activity, incorrect details, chargeback risk, or a breach of these terms. You are responsible for providing accurate withdrawal information and for any fees charged by your bank or payment provider.

9. Bonus Terms and Promotions

Promotions are offered at our discretion and are governed by specific bonus terms shown in the promotion details, including wagering requirements, eligible products, maximum bet rules where stated, and expiry periods. Unless stated otherwise, promotions are limited to one per person, household, IP address, device, payment method, or any environment we reasonably link to the same user. We may withhold, cancel, or reclaim bonuses and related winnings if we reasonably believe the offer was claimed in error, abused, or obtained through prohibited activity. For current offers, review Bonuses before opting in.

10. Responsible Gambling Commitments

Gambling should be entertainment, not a way to make money, and losses are possible. We encourage responsible gambling by supporting limits and self-exclusion and by providing information to help you make informed decisions. You agree to use the service responsibly and to seek support if gambling stops being enjoyable or causes harm. You must not gamble with money you cannot afford to lose, and you should take breaks when needed. If you believe someone is using your account or payment method to gamble, contact us immediately so we can help protect your access and review activity.

11. Prohibited Activities and Fair Use

You must not use the service for fraud, deception, or any illegal purpose. Prohibited conduct includes multi-accounting, identity misuse, collusion with other players, match manipulation, exploitation of software errors, automated play or bots, and any attempt to gain an unfair advantage. You must not engage in money laundering or any activity that breaches AML requirements, including depositing and withdrawing solely to move funds without genuine play or using the service to conceal the source of money. If we reasonably suspect prohibited activity, we may freeze funds, void bets, and suspend or close accounts.

12. Intellectual Property and Site Use

All content on the site, including software, design, text, graphics, logos, and compiled materials, is owned by us or used under license and is protected by applicable intellectual property laws. You receive a limited, personal, non-exclusive, non-transferable right to access and use the service for lawful personal entertainment. You must not copy, modify, distribute, reverse engineer, scrape, or create derivative works from the site or its software, except where permitted by mandatory law. You must not remove proprietary notices or misuse our trademarks or branding.

13. Service Availability and Errors

We aim to provide a stable service, but availability may be affected by maintenance, updates, network issues, third-party outages, or events beyond our control. We may suspend or restrict parts of the service to protect users, comply with legal obligations, or address security concerns. If a technical fault, display error, or settlement mistake occurs, we may correct it, void affected bets or transactions, and restore the account to the position it would have been in had the error not occurred, to the extent reasonably possible. You agree to notify us if you notice any suspected error.

14. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, consequential, or special damages, including loss of profits, loss of data, or reputational harm, arising from your use of the service. We are not responsible for losses caused by your device, internet connection, malware, unauthorized access resulting from your failure to protect credentials, or third-party payment provider actions. Nothing in these terms excludes liability that cannot be excluded under applicable law. Where liability cannot be excluded, it is limited to the minimum extent permitted.

15. Suspension and Termination Rights

We may suspend, restrict, or terminate your account and access to the service if we reasonably believe you have breached these terms, provided false information, failed KYC checks, engaged in prohibited activity, or created compliance or security risk. You may request account closure at any time, subject to settling open bets and completing required verification for withdrawals. On termination, we may void bonuses not yet converted according to bonus terms and may withhold funds where required by AML or where disputes remain unresolved. Any provisions that should survive termination will continue to apply.

16. Governing Law and Dispute Process

These terms are governed by the laws applicable in Philippines. Where a dispute arises, you agree to contact us first and provide full details so we can investigate and attempt to resolve the matter promptly and fairly. If we cannot resolve the dispute through our internal process, the matter may be escalated according to applicable legal procedures. Regulatory oversight for gambling activities in Philippines may involve the local gambling regulator of Philippines, and we will cooperate with lawful requests and investigations. You agree that you will not pursue abusive or fraudulent claims.

17. Changes to These Terms

We may update these terms to reflect legal, security, operational, or product changes. When we make material changes, we will post the updated terms on the site and may notify you through account messages or other reasonable means. The updated version applies from the time it is posted unless stated otherwise. If you continue to use the service after changes take effect, you accept the updated agreement. If you do not agree to the changes, you must stop using the service and request account closure, subject to verification and settlement of outstanding matters.

18. Contact and Notices

If you have questions about this agreement, verification, payments, bonus terms, responsible gambling, or a complaint, contact our support through the channels provided on the site. For security, we may require you to confirm account details before we discuss account-specific information. Notices we send to you may be delivered via the email address or phone number linked to your account, or via in-account messaging, and are considered received when sent. For additional information about how we handle personal data, review Privacy Policy before contacting us.